Misty E-commerce Co., Ltd. is a professional outdoor lifestyle brand dedicated to high-quality pet products. We combine modern design, durable materials, and a passion for adventure to help every pet and owner explore the outdoors safely and comfortably.

All orders are processed promptly and typically delivered within 10 business days after dispatch. Delivery times may vary depending on your region and customs clearance procedures, but we strive to ensure a smooth and timely experience.

If you are not completely satisfied with your purchase, you may request a return within 7 days of receiving the item.
Returned products must be unused, in their original packaging, and accompanied by proof of purchase. Once we receive and inspect the returned goods, we will process your refund or exchange promptly.

For assistance with your order or product inquiries, please reach out to our customer support team via email or our official website. We are always here to help ensure your satisfaction.

Yes. We proudly ship our pet outdoor products worldwide. International delivery times and costs may vary based on destination.